bajeev's Privacy Policy
Your personal information is completely safe with us — we protect your privacy through SSL encryption and strict data protection practices.
Introduction and Scope
bajeev ("we", "our", "platform") provides a safe and reliable online gaming service for users in Bangladesh. This privacy policy ("policy") describes how bajeev collects, uses, stores, and protects your personal information. By using our website bajeev.cam, you are considered to have agreed to the terms of this policy.
This policy applies to all bajeev services, web pages, mobile interfaces, and affiliated services. If you do not agree with this policy, please refrain from using our platform.
What Information We Collect
bajeev collects only the information necessary to provide services, ensure security, and meet legal obligations. Below is a description of the information collected:
Personal Identity Information
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
Financial and Transaction Information
- Deposit and withdrawal history
- Payment methods (bKash, Nagad, Rocket)
- Transaction dates and amounts
- Mobile wallet related information
Technical and Usage Information
- IP address and browser information
- Device type and operating system
- Session duration and log data
- Cookie and tracking information
Gaming Activity Information
- Play history and betting records
- Account balance changes
- Bonus usage information
- VIP level activity
Identity Verification Information (KYC)
- National ID card or passport copy
- Proof of residence
- Age verification documents
- Selfie or photo documentation
Communication and Support Information
- Live chat conversations
- Email messages and complaints
- Feedback and reviews
- Support ticket information
Methods of Data Collection
bajeev collects your information in the following ways:
- Registration process: Information you provide when creating an account, such as your name, email, and date of birth.
- Transaction processing: Financial information is automatically recorded when you make a deposit or withdrawal via bKash, Nagad, or Rocket.
- Automated technology: Technical information is automatically collected through cookies, web beacons, and log files.
- KYC verification: When you voluntarily submit documents for identity verification.
- Support channels: Information provided when contacting us via live chat or email.
- Third-party verification services: From approved third-party services for fraud prevention and identity verification.
About Cookies
bajeev uses several types of cookies: essential cookies required for core platform functionality; functional cookies that remember your preferences; and analytical cookies that help us improve our services.
You can control cookies through your browser settings, however disabling certain essential cookies may cause some platform features to not work properly.
How Your Information Is Used
bajeev uses your personal information for the following purposes. For each purpose we use only the information that is necessary and avoid processing information that is not required.
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Account registration and management | Name, email, mobile number | Contractual necessity |
| Payment processing and verification | Financial information, transaction records | Contractual and legal obligation |
| Identity verification (KYC) and age confirmation | Identity document, date of birth | Legal obligation |
| Fraud prevention and security | IP address, log data, transaction type | Legitimate interest |
| Customer service and support | Communication history, account information | Contractual necessity |
| Responsible gaming monitoring | Gaming activity, deposit patterns | Legitimate interest and legal obligation |
| Platform improvement and analytics | Usage patterns, technical information | Legitimate interest |
| Promotional communication (subject to consent) | Email, mobile number | Consent |
Data Sharing and Disclosure
bajeev never sells your personal information to third parties. However, limited information may be disclosed in the following circumstances:
Approved service providers
Contracted third parties for payment processing (bKash, Nagad, Rocket), identity verification, fraud detection, and technical infrastructure support. These entities may only process information for specified purposes and are bound by strict confidentiality agreements.
Legal and regulatory authorities
Information may be provided to relevant authorities when required by law or by court order. Information may also be shared with applicable regulatory bodies for anti-money laundering (AML) and counter-terrorism financing purposes.
Security and fraud prevention
Relevant information may be shared with cybersecurity specialists or law enforcement agencies to address fraudulent activity, cyberattacks, or other security threats.
Business transfers
In the event of a merger, acquisition, or asset transfer, information may be transferred to the new entity in accordance with the terms of this policy. You will be notified in advance in such cases.
Data Security Measures
bajeev applies industry-standard technical and administrative measures to protect your information. Our security framework operates on the following levels:
SSL Encryption
All data transmissions are protected by TLS 1.3 encryption, which prevents information from being intercepted in transit.
Secure servers
Your information is stored on secure servers protected by firewalls and access controls.
Regular audits
Our systems are regularly reviewed through security audits to identify potential vulnerabilities.
Access controls
Staff are granted access only to the information needed for their work, and all access is logged.
Important Notice
No transmission of information over the internet can be guaranteed to be completely secure. However, we take every possible measure to protect your information. In the event of a security breach, we will notify you as quickly as possible in accordance with the law.
Data Retention Period
bajeev retains your information only for as long as necessary. Below are the retention periods for different types of information:
- Account information: For the duration the account is active and for a specified period after closure as required by law.
- Financial transaction records: Generally retained for up to 5 years in compliance with anti-money laundering laws and tax regulations.
- KYC documents: Retained for a specified period after account closure in accordance with regulatory authority guidelines.
- Support communications: Retained for a limited period to ensure support service quality and for complaint review.
- Technical log data: Generally retained for up to 90 days for security review purposes.
- Marketing consent records: For a specified period from the date you gave or withdrew your consent.
Your Rights Regarding Your Information
As a bajeev user, you have the following rights regarding your personal information. Contact us to exercise these rights:
Right of access and review
You can find out at any time what information we hold about you. You can request a copy of this information through your account settings or by contacting us directly.
Right to rectification
If your information is incorrect or incomplete, you can request a correction. Some information can be updated directly from your account profile.
Right to erasure
In certain circumstances you can request that your information be deleted. However, complete deletion may not be possible where there are legal obligations or ongoing disputes.
Right to object to processing
You have the right to object to marketing communications or certain types of data processing. We will review your request within a reasonable time.
Right to Data Portability
You can request your data in a readable format (such as JSON or CSV). This helps you maintain control over your data.
Right to Restrict Processing
In certain cases, you can request that processing of your data be temporarily restricted, such as when the accuracy of the data is in dispute.
How to Exercise Your Rights
To exercise any of the above rights, email us at [email protected] or contact us via 24/7 live chat. We will verify your identity and aim to respond within 30 days. For complex or multiple requests, it may take longer, and you will be informed in advance.
International Data Transfers
Our servers and service providers may be located in various countries. As a result, your data may be processed or stored outside of Bangladesh.
For such transfers, we ensure that adequate data protection regulations exist in the recipient country, or that equivalent protection is provided through contractual arrangements. bajeev never sends data to any country where minimum data protection standards cannot be guaranteed.
Protection of Minors
For Ages 21 and Above
bajeev is strictly for individuals aged 21 and above only. We do not intentionally collect any data from minors.
If we become aware that a minor has created an account or is using our platform, we will immediately close that account and delete the associated data. If you are aware of any minor's account, please notify us.
Changes to the Privacy Policy
bajeev may update this privacy policy from time to time. Reasons for changes may include:
- Changes in laws or regulatory requirements.
- Introduction of new services or technologies.
- Improvements in data protection practices.
- Clarifications based on user suggestions or feedback.
For significant changes, we will publish a notice on the website and inform you by email. Continued use of the platform after changes have been made will be considered your acceptance of the updated policy. The "Last Updated" date at the top of the policy is always refreshed whenever changes are made.
Responsible Gaming & Data Use
bajeev also uses data about your gaming activity to promote responsible gaming. This is done in your best interest.
If our system detects unusual changes in your gaming patterns, we may reach out to you. This monitoring is solely for the purpose of providing support, never for punitive action. To learn more about responsible gaming, visit our Responsible Gaming page.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or your data, please get in touch with us:
Contact Our Support Team
Use our live chat service for instant support in Bengali.
[email protected]
For privacy-related requests, write "Privacy Request" as the subject of your email — this will help our team respond more quickly.
Helpful Pages
The pages below will help you learn more about your rights and our policies in detail: